O'Fallon, MO 63366
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Departments – We are here to help!
Serving a city with more than 91,000 residents and 1,850 businesses is no small task, and the 450+ employees who comprise the City of O'Fallon, Missouri, staff are proud to serve our community. Whether it's keeping your neighborhood safe and secure, picking up your trash, keeping your streets clear of snow and ice or maintaining O'Fallon's world-class parks system, our employees are working for you.
Find out how our employees work for you and explore our departments and divisions that proudly serve O'Fallon's residents and businesses through the videos and links found below.
Building and Permits
- Issues permits for projects such as new construction, additions, remodels and repairs to electrical, mechanical and plumbing systems.
- Performs plan review and inspections on new residential and commercial properties
- Plans and implements the City’s adopted building codes and ordinances
Citizens First
- Liaison between the City of O'Fallon and community
- Helps internal and external customers with informed answers and access to valuable resources
- Provides administrative assistance to other City departments
City Administrator
- Helps to resolve issues by promoting communications among elected officials, citizens and staff
- Provides leadership to the organization in the implementation of Council policies and goals.
- Responsible for submission of the City budget and capital improvement plan, and its administration after the Council's adoption
City Clerk
- Legal custodian of the permanent records for the City, which includes ordinances, resolutions and contracts
- Prepares agendas for City Council meetings, and maintains the official minutes of Council proceedings
- Supervises the retention of permanent records and the disposal of non-permanent records
Code Enforcement
- Addresses public nuisance violations
- Enforcement action resulting in Municipal Court appearance for unresolved violations
- Feedback as necessary to complainants
- Takes up vehicles declared a nuisance, non-permitted signs and additions/structures built without a permit
Communications
- Builds and maintains positive relationships with residents, local businesses, and the media
- Designs and maintains the City's four websites
- Oversees the design and production of graphics related to events and City business
- Produces and distributes the quarterly City newsletter and Parks & Rec Guide, and weekly e-newsletter
Economic Development
- Proactive in developing relationships with businesses seeking to locate, retain or expand their operation in O’Fallon
- Prepares data on available properties, including demographic trends
- Provides guidance in navigating the necessary steps to build or expand your businesses
Engineering
- Issues driveway and utility excavation permits
- Regulates development in the 100-year floodplain
- Reviews of all Planning & Zoning Commission submittals
- Works with residents on wastewater, stormwater and drinking water issues
Environmental Services
- Holds Bulk Waste, Electronics Recycling and Shred-It drop-off events year around
- Maintains three paper and cardboard recycling drop-off locations
- Picks up trash, bulk items, recyclables and yard waste for residents, curbside
- Supervises the Residential Roll-off Container Service
Finance
- Develop and maintains processes, systems, policies, and internal controls that ensure legal compliance and fiscal stability
- Ensures that O'Fallon is fiscally responsible and fair in management and safeguarding of City assets
- Provides timely, accurate and relevant financial information to City departments in an efficient manner.
Fleet
- Maintains all rolling stock including police and non-police vehicles
- Responsible for maintaining service records on each vehicle, performing maintenance work and scheduling outside repairs
GIS
- Maintains the City’s geographic data including but not limited to: addresses, streets, utilities and zoning
- Provides City departments, commissions and private citizens with GIS maps and products
- Responsible for supporting applications that leverage the GIS data
Grants & Assistance
- Administers grants for home improvement, siding, down payment assistance and other uses
- Expands affordable housing and economic opportunities
- Improves community facilities and services, principally to benefit low-to-moderate income persons
Human Resources
- Administers safety, liability and worker’s compensation programs
- Assists with recruitment, selection and placement of all City employees
- Oversees benefit administration, employee relations, training, personnel policies and procedures
Landscaping
- Designs, plants and maintains the floral beds, container plantings, flowering shrubs, trees, lawns, interior plants and other horticultural highlights
- Grows plants for display in the City’s greenhouse, and operates a nursery
- Responsible for the year-round appearance of key properties within the City of O'Fallon'
Municipal Court
- Adjudicates traffic and other ordinance violations primarily filed by the O'Fallon Police Department and Code Enforcement Officers
- An extension and qualified division of the Circuit Court of St. Charles County
- Assures all parties a fair and impartial disposition of their case(s)
O'FallonTV
- Airs all City of O'Fallon meetings and workshops live and on-demand
- Also available on Charter Spectrum TV Channel 991 and AT&T U-verse Channel 99
- Informs and educates viewers about City operations, programs, services and events through original programming
Parks and Recreation
- Maintains eight developed City of O'Fallon parks, totaling more than 450 acres
- Provides original programming, including camps, swim lessons and facility rentals, year around
- Responsible for the day-to-day operation of the Renaud Center and Alligator's Creek Aquatic Center
Planning and Development
- Implements planning goals and principles to create a community that offers better choices for where and how our citizens live
- Responsible for the current and future physical development of the City
- Review all land development plans, as well as issues relating to zoning and land use ordinances
Police
- Progressive organization consisting of 118 sworn officers and 37 full-time non-sworn personnel
- Proactively patrols assigned areas and responds to calls for police service
- Takes an active role in community-oriented policing through numerous citizen and school programs
Project Management
- Develops a project plan with goals and objectives, specifying tasks, needed resources, budgets and timelines
- Provide the City with professional engineering services through all project phases
- Handles the upkeep and maintenance of traffic signs, signals and lights
Prosecuting Attorney
- Represents the City of O'Fallon in prosecuting violations of City ordinances
- Enforces the City's building code and animal control ordinances
- Committed to providing a forum for a fair and impartial process for persons accused of violating an ordinance
Public Works
- Dedicated to maintaining and improving O’Fallon’s quality of life by planning for future needs
- Responsible for regular maintenance on City roads, storm sewers, water mains and sewer lines
- Oversees the Environmental Services, Streets and Water & Sewer divisions
Streets
- Maintains the City’s right-of-way infrastructure for safe and pleasant travel for its citizens and visitors
- Responsible for general street maintenance, public storm infrastructure and snow removal
- The 700+ lane miles of roadways in the City have an estimated value of more than $400,000,000.
Stormwater Management
- Handles stormwater and related issues within our jurisdiction
- Brings an ongoing commitment to meet state and federal laws and help improve our water quality
- Involved in many resource-related projects and issues
Tourism and Festivals
- Plans and coordinates events, including Heritage & Freedom Fest, Celebration of Lights and many others
- Oversees the tourism efforts of several historical and recreational attractions
- Active in performing and visual arts: O'FallonTheatreWorks and The Shape of Community sculpture series
Traffic
- Monitors and maintains the City of O’Fallon’s traffic signals and traffic control signs
- Carries out a Pavement Management Program, in conjunction with the Streets Department
- Installs traffic calming measures in order to maintain the safety and operational performance of roadways
Utility Billing
- Grants registration and/or connection/disconnection of utility services
- Collects customer payments for utility services
- Provides customer support for the City's utility services
Volunteer Services
- Coordinates the efforts of citizens interested in being an integral part of City events and activities
- Organizes volunteers for boards/committees/commissions, Adopt-A-Street, Adopt-A-Siren, CERT and Police Explorers
- Volunteers enhance City-sponsored activities, programs and events by providing additional support
Water and Sewer
- Provides water and sewer service to parts of O'Fallon City limits
- Oversees the administration of the Sewer Lateral Insurance Programs and Water Service Line Insurance Program